At Auto Locksmith Cheshire, we are committed to protecting your privacy. This policy outlines how we collect, use, and safeguard your personal data in compliance with the General Data Protection Regulation (GDPR). 

What Information Do We Collect?

We may collect the following personal information:

  • Contact Information: Name, phone number, and email address.
  • Address Details: Home or business address for service appointments.
  • Payment Information: Credit or debit card details for service payments.

How Do We Use Your Information?

We use your personal information to:

  • Provide Services: Fulfill your service requests, such as emergency lockouts or key cutting.
  • Process Payments: Securely process payments for our services.
  • Communicate with You: Contact you regarding appointments, service updates, or other relevant information.
  • Improve Our Services: Analyze customer data to enhance our services and customer experience.

How Do We Protect Your Information?

We implement robust security measures to protect your personal data from unauthorised access, loss, or misuse. These measures include:  

  • Secure Data Storage: We store your data on secure servers with access controls.
  • Data Encryption: Sensitive information, such as payment details, is encrypted.
  • Regular Security Reviews: We conduct regular security assessments to identify and address potential vulnerabilities.

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.  

 

Your Rights

You have the following rights regarding your personal data:   

 
  • Access: The right to access your personal data and obtain a copy.
  • Rectification: The right to request correction of inaccurate or incomplete data.
  • Erasure: The right to request the deletion of your personal data.
  • Restriction: The right to request the restriction of processing your personal data.
  • Data Portability: The right to receive your personal data in a structured, commonly used, and machine-readable format.
  • Objection: The right to object to the processing of your personal data.